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Financial fraudRecovery of previously lost funds

This is commonly called a recovery scam or second-stage fraud.

The criminal specifically targets someone who has already been defrauded.

The fraudster claims to have special access to:

  • blockchain investigators;
  • lawyers;
  • regulators;
  • law enforcement;
  • banks;
  • asset-recovery specialists.

They tell the victim:

“We have found your money.”

The victim is then asked to pay a fee before the supposed recovery can take place.

The CSSF has warned that recovery fraudsters may also use remote-access software, claiming that they need access to the victim's computer to recover the money.

Concrete example

A Luxembourg resident has already lost €30,000 through an investment scam. Months later, they receive an email from a company claiming to specialise in recovering stolen investment funds. The company provides a convincing website and claims to have located €25,000 of the victim's money. It requests €2,500 for “legal and administrative costs”. After the victim pays, another €3,000 is requested for “tax clearance”. The supposed recovery never takes place.

The amounts in this illustration are hypothetical; the fraud mechanism reflects the pattern described by Luxembourg authorities.

Red flags,
stop if

  • Someone unexpectedly contacts you after you have lost money in an investment or crypto scam.
  • They claim they have already located or recovered your lost funds.
  • They demand an upfront fee, tax, AML charge, insurance payment or deposit before releasing your money.
  • They claim to be acting for the CSSF, Police, court, bank or another authority.
  • They claim they can recover cryptocurrency or reverse a blockchain transaction using special technology.
  • They ask for your banking password, OTP, crypto seed phrase, private key or wallet credentials.
  • They ask you to install remote-access software or transfer crypto to a “recovery” or “secure” wallet.
  • They pressure you to pay immediately or repeatedly introduce new fees before releasing your funds.

I need help

Are you in a situation where you already lost money?

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Do you suspect to have been scammed?

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